Restocking Of New & Old Items

A very busy week with work resumed on lots of projects and a little something that we don’t normally do. We have some very important news regarding our WebShop, lots more new stock with bling for an EcoBoost Mustang requested by popular demand. But we start with the Park & Pic of our first Non Mustang!

Park & Pic

This is particular car is owned by a very good customer of ours who also owns a Mustang fastback that we look after for him on a regular basis. As a favour we will service other American Classics cars on the condition that there is no rush for us to complete the work, and you are a good customer. It probably doesn’t need to be said that we have to order the parts in for that particular car. This is a great looking 1963 Corvette Sting Ray sitting outside our offices in a sunset.

The car a had a blowing exhaust manifold, and the brakes were pulling noticeably to one side. We had her in up on the ramps to see what was going on, we replaced the manifold gaskets and replaced the front wheel cylinders as one was leaking. The brakes were adjusted all round and the mandatory brake bleed.

Then it was time for a road test, this is a sweet car and sounds as good as she looks. A real pleasure to have her in for some work.

Competition Prize Winner. 

A few weeks ago we had a colouring in competition and we announced the winner as Aaron Botevyle, aged 10. Well we sent the prize to him and here is the young gentleman himself with the “Game” vouchers and some goodies for Easter too. Again well done Aaron.

Ecoboost Bling Parts:

We have had a few requests to get some “bling” parts for the 2015 on Ecoboost Mustangs. We have listened to you and we can announce we have some nice under hood bling for you. We have taken a few before and after shots along with the part number for ordering online from our WebShop.

Coolant Cap:

Washer Cap

Master Brake Fluid Cap:

Oil Filler Cap

Oil Dipstick Cover and Fuel Filler Cap:

Fuse Box Cover:

The finished blinged up result:

An Important WebShop Announcement:

We are pleased to say that we are now at the point where the Mustang Maniac WebShop is now a self-supporting 24/7, 365 days a year service. This is the intention of Mustang Maniac retail strategy going forward to be a predominately online retail supplier. Adam and his team just don’t have the time to take orders over the phone anymore as they work in yard on the cars – their first passions. There has been a minority of customers who have been complaining about the price of our postage. We have mentioned before that we courier our products out to you and the minimum our couriers charge us is £8 + vat at 20%, that’s the £9.60 amount we pass on to you. So if you order a single cigarette lighter, or order more items that can fit in that particular parcel then it will be £9.60 regardless of the number of items in it. We of course still offer a collection service if the cost of postage is too much and we will be pleased to see you, or you can arrange your own collection service as long as you email us first on adam@mustangmaniac.co.uk to let us know when this will be so it can be prepared ready. In the past we have had to make trips to the post office two or three times as day, we get charged for the recorded delivery, it uses our fuel and our time to get there and back which worked out more expensive to us as business. The couriers we use will give you next day delivery (were possible), if ordered with us before 11.30 am, we think that is good service. Unfortunately the “Enos Post” option has been discontinued due to the occasional lost items and inconsistent delivery times which was unacceptable to our high levels of customer service satisfaction.

As we are now moving to the online trading now we have produced a “user guide” for the WebShop which will be soon uploaded to the WebShop site as follows:

“Here at Mustang maniac we are committed to the right parts for the right cars/people. To ensure our high level of service continues we need your help.

Our telephone lines have been ringing of the hook with questions, which at times, has prevented us from shipping orders and stocking the shelves with exciting new lines. Most of these could arguably have be solved online, so, how can you help us, or, more importantly, help us to help you?

Our most common questions are around stock levels, part fitment (if this is the correct part for the car) and overseas shipping costs.

The first is easy to solve:

If a part is stated as ‘Currently in stock’ in green, rest assured that part is on our shelves and ready to ship.

When looking online, if a part is marked as ‘Currently out of stock’ this means it’s either on it’s way from the states to be replenished, or, your order will prompt us ordering more from our suppliers and we will give you an arrival estimate once the order is placed.

The third stock level you may see is ‘Special Order Item’. This is reserved for more specialist items and as a result, we order these in only when requested, so, your online order will kick-start this process, and we will again give you an estimated time of arrival once your order is placed.

Overseas orders are equally as simple, in that we ask you to go through the standard ordering process, if needs be using our address/postcode to complete the order, then, once we have picked, packed and most importantly weighed your complete order, we will contact you with a balance price for the shipping. Don’t panic, until your order has left our building, you can always cancel it with no charge, so don’t fret over not knowing the postage price first.

You are also welcome to arrange your own courier, though we ask you send an email requesting this as soon as your order is placed: adam@mustangmaniac.co.uk with the subject: Request to Collect.

Lastly, part fitment. This is always a tricky one, as over the phone technical support can be challenging at the best of times. As a result, we ask you to trust our model year/descriptions online, but, that if you do still have questions, that they be emailed to: adam@mustangmaniac.co.uk containing as much information as you can, and where possible photos (a picture does tell a 1000 words) so we can best advice the part you need. This communication will be in the form of part numbers, which you can use to search our online store, and complete your order online.

Having a web shop means we are ‘open’ 24hours a day, 7days a week, 365days a year, saying this, our shipping is Mon-Fri, with orders completed before 11:30am being sent out ‘Same Day’, not bad for a ‘small parts distributor’ from the UK.

Using email is the best method for general contact too, allowing us to give you a thorough answer to your question and even provide links for what you’re looking for online. This also includes the progress of your order, online order returns and service/restoration requests.

Mustang Maniac isn’t some huge corporation interested in only taking your money, we are a family run business who care about you and your Mustang. We hope our reputation of stocking only the finest Mustang parts and Accessories precedes us, so, your feedback is always gratefully received. Find us on FaceBook and keep up to date with our weekly Blog.”

 

On the WebShop we define our “Terms & Conditions” for returns as the following;

RETURNS

Returns to Mustang Maniac must be made within 30 days of receiving it. Therefore, always inspect your order immediately upon receipt to make sure it is correct and undamaged. After 30 days we cannot accept returns for any reason including errors and defects. To return anything within the 30-day limit, the following procedure must be followed:

  1. Contact our Customer Service department by Phone or Email and obtain a Return Authorisation (RA) Number. This number must appear on the front of the package you are returning.
  2. Include the following with your return: (a) a copy of your original invoice and (b) a note stating why you are returning the item and whether you want a refund, replacement part or credit on account.
  3. Insure the return package and pay the shipping charges. We are NOT responsible for any lost or damaged merchandise returned to us. All returns are accepted subject to inspection by Mustang Maniac. WE DO NOT ACCEPT RETURNED PARTS WHICH HAVE BEEN USED, MODIFIED, DAMAGED, OR PAINTED.
  4. Mustang Maniac is not responsible for any installation charges. If Mustang Maniac is at fault, we will promptly refund your return delivery charges. Mustang Maniac is NOT responsible for air-freight charges or boxing/packing services.

We mention this now because recently we have had some returned orders from a few random customers who have returned their items just under a year ago, with no packaging and the odd damaged item. It doesn’t take much to work out that we can’t resell those items again. Adam still refunded these items as a good will gesture, but in the future there will be a discretionary decision by Adam if we will refund these items in the future which could also be subject to a 20% restocking fee if he agrees to it.. This does not affect your statuary rights, this is for such items that were purchased, but just no longer wanted. If you are outside the returns policy guidelines please drop Adam an email and he will respond to your on individual basis. A recent example of this was that a full exhaust system was purchased and later given to a third party garage for them to fit the full exhaust system. They told our customer that it didn’t fit and he should return it for that reason. The exhaust was returned and in no fit state to resell again. So we decided to wait until one of our own cars needed an exhaust and fit it. Needless to say, for us the exhaust was a straight forward fit with no problems, apart from undoing the damage that the third party garage had caused to the exhaust mounts trying to fit it. Any company can’t sustain hundreds of pounds worth of refunds to be returned damaged and have to potentially scrap those parts. We were in fortunate situation to be able to repair and re-use those parts.

For the full “Terms and Conditions” click here.

For the User Guide click here, or see the menu above “WebShop Online Ordering” for all the links.

Customers Cars:

Next week we will have some pictures for you of the “Onion” Mustang! No we haven’t forgotten about her at all, but here is a sneak peek, shh don’t tell Yogi we snapped a picture of his work in progress!

Have a great Easter from all of us at Mustang Maniac.

One Off – In The Bin

An expensive lesson can be learned when you here the words “One Off, bespoke, handcrafted, stainless steel exhaust system”. Most of the time this is music to a classic car owners ears. But, in this case the exhaust was indeed a one-off. The car was picked up and the owner knew something was wrong straight away. The car was making a horrible noise and pretty undriveable since the exhaust was fitted. The exhaust was taken to another place to be sorted and it was improved, but again it was still not right. The car was eventually brought into our workshops where we had a look at it and found the problem. Not the material itself, but the quality of workmanship and maybe a lack of understanding. So we cut it off and threw it away as it couldn’t be salvaged.

The mufflers were not a well know brand and looked similar to a very well-known brand should we say. The exhaust was made of many sections as you would expect and welded together, not very well. The mounting of the exhaust was the serious problem to start with. A right-angled bracket was welded to the rear of the chassis and a corresponding right angle was then welded to the exhaust. Now you should always hang an exhaust on straps or rubber to allow the exhaust to move with the engine and any resonance would be dispersed from the exhaust. This hand crafted exhaust was then unbelievably welded bracket to bracket at the rear. A “one off” alright, we haven’t seen that before.

handssex4

No wonder the noise was bad and that didn’t include the poor exhaust note either. To rectify the problem we could make another stainless system again and do it properly, or get a Scott Drake Flowmaster system from stock and bolt it all on with the correct brackets and hangers. We did the later as requested and here we have a full sequence of pics of another new exhaust fitted, correctly this time from front to back.

The car now sounds like a Mustang should and drives as expected. So next time you hear the words “One Off, bespoke, handcrafted, stainless steel exhaust system”, ask yourself who will be fitting it! It’s all in the detail and knowing how to fit it properly.

We didn’t get to post last week as Mustang Maniac and Friends were out to a Classic Car Show simply known as “A602 Autorama” in Stevenage. The weather was not to bad with the odd few rays of sun shine but the rain held off which is the main thing at all these shows. It was up early for some of us, no names mentioned who that was though Lance! As always there were lots of nice cars there so we thought we would focus on the Mustangs.

It was a good show and some very nice cars there, far to many to take up space on a Mustang post. 😉

Customer Cars:

John Wick is proving to be the popular car and questions about the build from visitors. Over the coming week we hope to fill with fluids and fire her up. This will check the electrics out, and the fact the engine will run. Fine tuning will come later after a road test or three. The glass is all in now and has taken time to set them up correctly.

Question:

What do you do with old doors that have gone rusty?

yard2

Answer: You make a sign out of them of course.

A Little Change

Most of this week has been around small changes here and there, but they all make a difference. Like all these things a small change can lead on to other bigger changes. Some you are expecting, others you don’t. A varied week for us with everything from getting a paint brush out, to gassing cars and we don’t mean with gasoline! We tend to do that quite a lot with the cars already believe it or not. 🙂

Customers Cars

The first job was a change to some Aircon gas, we do this for our own LAR and SMR trucks not so much on cars. This nice Oldsmobile was booked into us for a little work and we were asked about the aircon. Normally we would decline for older cars, but as this car had been converted to a modern system so it was a simple job. A little early for a chilly cooling system though?

Next up we were asked to replace some HT leads, exhaust system and a carb. OK, not so much little job the exhaust, but we could see why they wanted them changed as they were a little weathered and dented in places.

The fuel and brake lines will also be replaced  as they are not what we call safe, but we will be much happier when they will be replaced away from the hot exhausts and secured properly.

With the exhausts off and out-of-the-way we will be replacing the gear box to take an AOD version. The OverDrive makes a big difference for cruising and fuel consumption.

The top side of the car was the place we started to make sure the engine was OK first. We were asked to swap the HT leads for a nice performance set and a bigger Holley carburetor, and air intake.

’70 Fastback

The smaller panels returned back from shot blasting towards the end of the week and will be treated before being bolted and welded back into place. The rear axle has seen some factory style painting going on. The axle stands doing exatly what they were designed to do, but without the car bolted to the axle that is.

As soon as a car sees a little paint it looks so different and all of a sudden the car is moving on.

Paul the Paint’s  ’71 Mach1

We have moved onto to creating the new arches on the car where we managed to save the old metal which we were quite pleased about considering the amount of rust that was here previously. The Yogi polished his claws and showed of his fabrication skills again.

Then the outer side welding up and grinding back to get ready for the filler.

Models

Last week we posted our model and asked for some details and we have been sent a picture of what it should look like. It seems as though somebody has had our engine too.

These are vintage 1/12 scale AMF Wen Mac Mustang GT’s that were offered exclusively through Ford dealerships in 1966 and 1967. The 1966 came as a poppy red 4-speed GT coupe and the 1967 came as a blue automatic GT 2+2. There was also a gas, (Cox style) engine option offered by Wen Mac, which could be purchased in 1967 for $2.50! The gas-powered ones are very rare!

Models from Ford; A History Lesson

Continuing on the ‘model’ theme, back in the late fifties/early sixties, when Ford of Britain wanted to introduce a new model, they had to gain approval from Henry Ford 2 and the Ford board in Detroit. Henry Ford insisted on seeing ‘actual prototypes’ or ‘detailed models’ rather than simple drawings or design visuals. Without today’s modern CAD or virtual reality images sent via the Internet, Henry either had to come to Europe or models needed to be created, packaged up and sent on the company plane to Detroit for his review prior to him approving the significant funds to put the car into production. Ford had a team of highly skilled ‘model makers’ who would produce detailed models of every proposed new car or commercial vehicle – down to the last detail, and also make padded/fitted travel cases for each model in mahogany with brass fittings enabling the valuable models to be transported safely. All the models were hand-made in a mix of metal, plastic, chromed brass and glass. Each was an ‘exact copy’ of the full-sized vehicle and only one was built with the significant cost of each model being no object. The final models to be used for programme approval were the Mk1 Escort and Mk3/4 Zephyr Zodiac introduced in the late 60s. Consider this…the historical Ford Escort was approved for production by Henry Ford 2 using the model shown …. here is where it all started!

Over the passing years, these models seemed to ‘disappear’ until a few years ago, a number of specially made travel cases were ‘found’ covered in dust in a corner of one of Ford’s storage sites. Each case was cleaned and carefully unpacked to reveal these rare design models – still in perfect condition. Needless to say, they are now kept securely in the Ford Motor Company archive facility, not only are they extremely valuable but one offers a real look back in time. If one didn’t know they were models each could be mistaken for a real full size car!

Thanks To Gary for the details.

Not to be outdone with all the talk of rare Mustangs, Adam decided that he was going to buy another Shelby Mustang!

lego

Last but not least, some of our orders have had a little free gift with them. Nothing spectaular, but we are pleased with them. Our new corporate pens that have a very fine writing tip and a smart rubber tip for navigating around smart phones and tablets. If you are around in the offices ask for a pen if you want one. Limited stocks so be quick, not many left in the boxes now.

pen1

Ready To Race

They say things come in pairs, here at Mustang Maniac we’re not so sure. We think a new addition to our fleet of cars, goes well with our other racers which have recently been given some stripes, there is a good reason for all this, we hope to have some more news very shortly! First the new addition to our fleet which shouldn’t need any introduction. This little brute has a modern 5 speed manual gearbox, nice set of under dash gauges and drives as good as she sounds. This is a real monster of a car and the exhaust note just has to be heard to be believed.

But, just to tease you a little here are some pics of the Mustang Maniac mean machines. Which one would you pick for a blast around a track?

Bullitt (UK) Remake Link (must watch):

A customer of ours has done a brilliant job of this promotional video for the Silverstone Classic Event 25th, 26th & 27th July 2014. Click on the link here to watch it, sound up and full screen.

You just have to see this!

http://youtu.be/5xeTrqOALGc

New Stock:

We have now got – sorry did have some new wheel nuts in. The first batch has sold in out in days, we are waiting for some more  to arrive. They look brilliant, and the design is a slightly smaller socket which means if you have wheels like these then you don’t have to keep taking the centre caps off to change the wheels. Contact our webshop on www.mustangmaniac.co.uk

Our first freebie download:

For all our readers a big thank you and to say thanks we have uploaded a high quality wallpaper “Twins” from the above photo set. Please feel to download it and use as your new wallpaper. If you like the idea let us know and we will upload some wallpapers, give us some ideas and we will see what we can do for you.

Click the link here or go to “Downloads” menu.

Promotional Time

A limited promotional offer for our customers.

The orders have started to roll in from our on-line ordering and new website www.mustangmaniac.co.uk and we are pleased with the response and the feedback so far for the site. As a result we have decided to offer a little promotion of our bespoke Mustang Maniac laser cut, black-coated metal key hook for your treasured Mustang keys. In order to qualify for one of these special key holders, just make an order online with us over £50. If you are one of the first ten people to order we will send you out the key hook free with your order. Of course if you like it and was not lucky enough for the free one, but you would still want one at a very reasonable cost – let us know via email and we will see what we can do for you. They have been a very popular item since we have had them made, get one early for Fathers Day or Easter?

key

News:

Mustang Maniac has a new company car for the guys to pick up small parts, (pints of milk or lunch from the village too),  or nipping between the different sites. For some reason the objected to the original idea of the antique bike! The car is not quite the big beast we are used to, but this will help the environment for those little run around jobs we all have to make now and again. The upside is the signwriting on the side, OK all over it promotes our business where ever we may go. You got to be Smart these days when it comes to cars.

KR update:

This has car has come a long way this week and the electrics are almost completed. The rear lights look incredible with the flasher units in place, we have added our bespoke running LED bulbs to the front of the car with clear lenses, they run a normal white side light, but when indicators are used they will flash orange. The main headlights are Ford badged right hand lenses to give the correct illumination to the road. We will be posting a very quick video of the front and rear lights in action on this car on our YouTube channel very soon. We will post an update when we have edited the footage together.

The dash has been fitted and looks very impressive next to the modern radio in the dash.

The exhaust needs a little more fine tuning to fit properly as we have added a rear anti-roll bar. We seriously recommend this upgrade if you are going to drive it like you stole it! The rear anti-roll bar makes quite a difference to the predictability of handling, especially with this much power on tap to hit the road.

The sound system is in which has some very nice mounting for the speakers in the rear, we just have to mount the twin amps in the rear quarters, you’re going to hear this coming down the road via the exhaust or hear the music, one way or the other it will turn heads!

The engine has been given some more very nice updates via the new polished power steering pump reservoir and looks fantastic against the black inner wings. We have swapped the spark plug leads to orange instead of the yellow to match the bodywork, a very subtle change, but it has made a huge difference. The Scott Drake Stainless fuel tank has also been fitted now.

The wheels are ready and when fitted they just set the whole car off. Not sure how long the first set of boots will last on this spectacular car, but if it were our car, they wouldn’t last that long 🙂

The interior is being fabricated at the moment and we will bring another update of interior when we fit that in. We have of course updated the ’68 KR Replica page in the Customer Cars section as well for the whole story.

Stock:

A large delivery of rear leaf springs has been delivered as we seemed to have sold a number of them fairly quickly for some reason. More stainless steel parts have arrived and we are pleased with the polished Monte Carlo bars, again a couple have already been sold as the older and tired chrome ones have been replaced.

Don’t forget to visit our website:  www.mustangmanic.co.uk 

KR Replica Update

Things are moving on very nicely with the KR replica. We are now finishing the custom exhaust, rear lights and detail of the engine. The inside has the shifter in place and the custom wiring location is looking very good for that under the hood minimalistic look which was a request for this build. The sound proofing is in to insulate the cabin from the bark of the exhausts. The air conditioning has been piped up and the rest of the water pipes are being fitted. The oil sump is polished, the exhaust is polished, the door strikers are polished and the whole look of the car just begs your attention. The rear lights have had some of our bespoke LED lighting units fitted into the classic all red lenses that will flash orange for the indicators, but they can’t be seen until used which will maintain that stock factory look. Detail on this car is fantastic and has to be seen to be believed.

Our Yard:

Meanwhile all this great work has been going on with the KR we were caught unaware by a flash flood. It looks like a small section of a stream not to far from us was blocked and water backed up very quickly and crept into the yard. The water also got to one of the workshops, but we fired the pump up and drained it all out, but as the stream was full it was a bit of a nightmare to be honest. We would like to point out that the customers cars were out of the way in other work shops so they were safe which is a priority of course. The one workshop with water and a customer car was lifted into the air, Sorted. The dogs were a little confused by the water although a couple of them didn’t seem to mind! It could have been a lot worse.

Don’t forget to visit our new Webpages: www.mustangmaniac.co.uk