Terms and Conditions
CONDITIONS OF USE
Welcome to the Mustang Maniac Online Store. Please review the following basic terms that govern your use of and purchase of products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by those terms (the “Agreement”).
We may from time to time change the terms that govern your use of our site. Your use of our site following any such change constitutes your agreement to follow and be bound by the terms as changed.
We may change, move or delete portions of, or may add to, our site from time to time.
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Mustang Maniac. Collectively, and its subsidiaries and/or affiliates (“Mustang Maniac”). The site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Mustang Maniac.
The Contents of our site, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our site. You may download or copy the contents and other downloadable materials displayed on the site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the site, or any related software.
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Mustang Maniac on or by this site or otherwise disclosed, submitted or offered in connection with your use of this site (collectively, “Comments”) shall be and remain Mustang Maniac’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Mustang Maniac of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Mustang maniac will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Mustang Maniac is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
You agree that Mustang Maniac may use and/or disclose information about your demographics and use of the site in any manner that does not reveal your identity. By participating in contests, promotions, and/or requesting promotional information or product updates, you agree that Mustang Maniac may use your information for marketing and promotional purposes.
MUSTANG MANIAC COMMUNICATIONS TO YOU
You agree that Mustang Maniac may send electronic mail to you for the purpose of advising you of changes or additions to this site, about any Mustang Maniac products or services, or for such other purpose(s) as Mustang Maniac deems appropriate.
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION
There are instances where Mustang Maniac requires personally identifiable information to provide site visitors with a service. This information, such as name, mailing address, email address, and type of vehicle, is collected and stored in a manner appropriate to the nature of the request, as determined by Mustang Mustang, to fulfill your needs. To reiterate, all information you provide is used to improve the services offered. IT IS NEVER PROVIDED OR SOLD TO OTHER COMPANY. Credit card information is only collected and stored for use when you are purchasing a product from Mustang Maniac and to verify credit card information.
Most Mustang Maniac products displayed at the site are available in the Mustang Maniac store in the United Kingdom while supplies last. In some cases, merchandise displayed for sale at the site may not be available in Mustang Maniac stores. The prices displayed at the site are quoted in G.B.P. sterling and are valid and effective only in the United Kingdom
We have made every effort to display as accurately as possible the colours of our products that appear at the site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
LINKS TO OTHER WEB SITES AND SERVICES
To the extent that this Site contains links to outside services and resources, the availability and content of which Mustang Maniac does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT MUSTANG MANIAC SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
From time to time there may be information on Mustang Maniac that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not completely satisfied with your Mustang Maniac purchase you may return it with your invoice to Mustang Maniac. Please see our Return Policy.
You agree to defend, indemnify and hold Mustang Maniac harmless from and against any and all claims, damages, costs and expenses, including solicitors fees, arising from or related to your use of the site.
Unless otherwise specified and except to the extent Mustang Maniac products are offered for sale in the United Kingdom through this site, this site and the Contents thereof are displayed solely for the purpose of promoting Mustang Maniac products and services available in the United Kingdom.
This agreement is effective unless and until terminated by either you or Mustang Maniac. You may terminate this agreement at any time. Mustang Maniac also may terminate this agreement at any time and may do so immediately without notice, and accordingly deny you access to the site, if in Mustang Maniac’s sole discretion you fail to comply with any term or provision of this agreement. Upon any termination of this agreement by either you or Mustang Maniac, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of this agreement or otherwise.
Most parts sold by Mustang Maniac carry a manufactures warranty which is usually 90 days from the date of purchase, unless otherwise noted. All manufacture warranties are passed on to the buyer. All parts sold by Mustang Maniac carry a 30 day warranty against defects in workmanship and materials. Mustang Maniac’s liability on any and all products is limited to the replacement of defective parts only. Labor or any other monetary expense regarding any part sold is the responsibility of the customer.
DAMAGED PARTS AND SHORTAGES
Parts that are damaged during shipment are the responsibility of the carrier. All carriers inspect packages at the point of pick up. If your package is delivered damaged, have the person delivering note the damage. Then call Mustang maniac customer service and ask for the best way to contact the carrier. Shortages and damaged items must be brought to our attention within 7 days of your receiving the order.
EXCLUDED PRODUCTS AND SERVICES
Sorry, but we can not give refunds on the following parts: electrical parts of any kind, magazines, shop manuals, books and literature, used parts of any kind, any new parts which have been installed or attempted to be installed, any parts not in their original box or wrapper, etc. Fiberglass and sheet metal that has been altered in any way (sanded on, painted, ground on, etc.) may not be returned. Be sure to check the part over thoroughly for shipping damage, workmanship and fit before altering it in anyway. Shipping charges are not refundable unless we clearly sent you the wrong part. Always insure your return for it’s proper value to protect yourself against the carrier loosing or damaging your package.
Monday – Friday, 8:00 am to 5:00 pm
Saturdays 8:00 am to 12:00 Noon.
CONDITION OF RETURNS
It is important that returned items are in the best possible condition, so please take reasonable care of them and keep all packaging. When returning goods, the buyer is responsible for the repackaging of the goods and they remain the customers responsibility until they arrive at our warehouse, so please obtain proof of posting/delivery. Mustang Maniac regret that postage/packaging/insurance costs are non-refundable, unless goods received are faulty or received in error.
Returns to Mustang Maniac must be made within 30 days of receiving it. Therefore, always inspect your order immediately upon receipt to make sure it is correct and undamaged. After 30 days we cannot accept returns for any reason including errors and defects. To return anything within the 30-day limit, the following procedure must be followed:
- Contact our Customer Service department by Phone or Email and obtain a Return Authorisation (RA) Number. This number must appear on the front of the package you are returning.
- Include the following with your return: (a) a copy of your original invoice and (b) a note stating why you are returning the item and whether you want a refund, replacement part or credit on account.
- Insure the return package and pay the shipping charges. We are NOT responsible for any lost or damaged merchandise returned to us. All returns are accepted subject to inspection by Mustang Maniac. WE DO NOT ACCEPT RETURNED PARTS WHICH HAVE BEEN USED, MODIFIED, DAMAGED, OR PAINTED.
- Mustang Maniac is not responsible for any installation charges. If Mustang Maniac is at fault, we will promptly refund your return delivery charges. Mustang Maniac is NOT responsible for air-freight charges or boxing/packing services.
The carrier is responsible for delivering merchandise in good condition. Therefore, you should inspect each package upon delivery, point out any damage to the delivery person, call Mustang Maniac immediately. Mustang maniac cannot replace merchandise damaged in transit if a damage claim has not been made within 48 hours of receiving merchandise.
Mustang Maniac will do our best to notify you of any parts we are temporarily out of stock at the time you place your order. Any backordered items will appear as such on your invoice and will be shipped out as soon as we receive them in stock. You will not be charged for backorders until the item(s) ship. Please make sure both your daytime and nighttime telephone numbers accompany all mailed in requests and orders. Back ordered items usually are shipped within 45 days, however, availability can change and Mustang Maniac reserves the right to cancel any back order and issue a refund where applicable.
The customer is responsible for freight both ways on any shipment for which delivery is refused.
OTHER COMPANY POLICIES
NOTE: All prices are subject to change without notice. Mustang Maniac assumes no responsibility for errors or omissions in this website. We have tried our best to have current prices, current information, and accurate photographs throughout this website. However experience has taught us that errors do occur. Due to year and manufacturer, pictures may not necessarily represent the exact appearance of the part you’ll receive with your order.
Many products sold by Mustang Maniac are designed to modify your car from factory specifications. Buyer accepts all risk and responsibility concerning installation and usage of these products. Mustang Maniac accepts no responsibility and offers no warranties, expressed or implied, regarding the safety of any of these products.