Don’t take their word for it!

This week has been mainly focused on diagnostics of problems. Yogi is still on his well-earned break in a cave somewhere in Canada. Adam has some new stock and has had to make space for all those parts now too. So without wasting any more time let’s get to the first issue.

Customer Cars:

A car had been brought into us to be put back on the road after it had been standing for twenty-five years! The guy who sold it told our customer that the Engine was fine and managed to fire it up for a minute or so then switched it off. the gearbox and the rear axle were both fine. What happened we put the car back together on the instructions of the customer. After a couple of hundred miles of the restored car the rear axle seized and needed replacing. The gearbox is difficult for third and fourth gears and just about usable once you get the “knack” of it. and the most recent issue,  big over heating problems. To work out the problem with the engine was a bit of a mystery. The new aluminium radiator was flushed out and some muddy residue was seen at the drain point. Water pressure test was done and found the flow was not consistent across the radiator itself. The problem was still there. So we had not other choice to check the waterways and took the heads of to see exactly what was going on. We soon found the problem:

Blocked water ways was the cause. We had to clean them up and reconditioned them.

We even took a quick video of the blocked waterways both on the block and the heads, in fact it was one of the worst we have seen. the video is only a few seconds long but you get the idea.

We managed to clean and flush the block out – with Adams own secret concoction. The radiator was re-plumbed and filled back up with water and flushed again. After all that – the car runs smoother, and runs slightly cooler than normal now. Success, but would have been a lot easier if the engine was checked by us before fitting. So if somebody says it’s fine after sitting around – get it checked out first. That is a lot of man hours gone into this fault-finding which all could have been avoided if little work had been done first time round! But you can take our word for that piece of advise though.

We have another returning for a little Mustang Maniac magic and a service. We just managed to get her under cover as the heavy rain fell.

This car has some rather nice wheels on just like the Eleanor in 17″.

WebShop

We have some upgrades to the WebShop which are now up and running. The upgrade is a now a video section on the item page in order to show you what the item. This is things like the sequential LEDs for the 2015 Mustang click here for the link or past this to your browser https://mustangmaniac.co.uk/part/36/8996/15_sequential_front_led  this allows you to see the items working before you buy. Another first for Mustang Maniac!

Complaint? 

We sell many of these suspension control arms, we fit them and use them. The last two weeks we have two sets returned for the same reason with a complaint.

The reason is that they had seized up straight after fitting and a test drive. Adam took them straight to the workshop and found the “problem” straight away. This is a very simple answer, the joints had NOT been greased before use. The ball joints need to be fully loaded with grease and that is common sense and the grease nipple is a bit of a clue. The rubbers were pulled back to expose the fitting grease was there only, and not been filled with grease.

So, the parts are NOT faulty at all. Adam has refunded the money out of the goodness of his heart, but he now will be careful about supplying parts to these customers in future. As these parts are now technically used, they can’t be sold as new obviously, it’s just as well that  Adam has a couple of project cars that they will be fitted too now. If in doubt about these sort of parts – please seek professional help before blaming the parts.

Storage

Adam has now had to create storage for his expanding part lines. The new racking is for the clutches that are bulky and heavy. In fact from what we can tell here at mustang maniac – these clutches are the only ones “In Stock” in the UK.

Adam has also had some bespoke racks made for the more delicate parts such as the window trims that can easily be dented as well as storage for the more awkward items like the radiator shrouds.

Fender Guards

Adam has a new line of fender covers, which are already in use in the workshops and we love them. They cover the complete area around the engine bay.

As Adam says “They ain’t cheap, but it’s a lot cheaper than a respray!” We agree and the part can found by click here, or paste the link to the browser.

https://mustangmaniac.co.uk/part/1/8959/65-70_fender_gripper_cover

Weddings:

Thanks to Paul for sending us in a couple of pics of his car used for a wedding:

The Office

Adam has put up his sign in the office for the “quoted” receipt. A couple of Adam’s lady customers were a little put out (said in jest by the way), that they couldn’t have the same. So Adam is now looking to get one done for the wives to match. And yes, they do accidentally underestimate – just like the men do! 😉

In case you can’t remember:

In fact Adam didn’t charge for the first request to make use of this new facility!

We would like to send our thoughts and best wishes out to all the people who are having to deal with the aftermath of the recent Hurricanes.

 

Yet More Storage

This weeks post is a little late and we shall explain why a little further down the post. But we start with the promised fulfilled to show what Adam has been working on for the last couple of weeks. We are pleased to show you the new storage area for the radiators and some more suspension parts. Yet another area was created for the storage of these bulky items as the current system wasn’t working as efficiently as it could have been.

The packing bench has been used for temporary storage until we get more storage space in the room.

To give you a quick glimpse of the daily stock posting, this is awaiting a pick up from the couriers at the bottom of stairs to the office.

We also said that we had some new wheels also in stock. The wheels we are excited about are the classic and favourite choice of many, the Magnum 500’s in 15″ x 7″ size at the moment. These are different as they are all in satin black and no chrome, except out quality chrome lug nuts that really set the wheels off. There are many designs out there for the general Mustang market and those wheels have been sprayed black for the look they require. This satin black effect is the look so many owners desire, but now in that classic Magnum style look.

We had one set in for our own review and they bought immediately by a customer who fell in love with them. The centre caps can come any many different designs, above they are sporting our own Mustang horse in black and chrome. Our very own Mustang Maniac centre logo looks pretty cool too. We have all sorts of centres for your wheels to match your paint colours, black, red, blue, with or without writing.

If you are interested in a set they are flying out the doors at the moment and we have to order these as a special item due to demand. Click the link here or cut and past to your browser for the WebShop page.

https://mustangmaniac.co.uk/part/56/8941/15x7_magnum_500_satin_all_black

Customers Cars:

We have had in a rare car for a little Mustang Maniac Magic to be lavished on her to sort out an unknown leak. This is a genuine rare 428 Super Cobra Jet.

To trace an as yet unknown leak the dash cover is currently out so she looks worse than she is. I great example of a fabled car.

But our readers have seen this many times before, we are not afraid to show you what we do and how we do it. Speaking of which; a little secret can sort of be revealed, a set of Adam’s headers were spotted after being aluminium coated. We of course know what this little “upgrade” is, but does anybody else know? Especially as it’s on a set of classic Mustang headers!

OK, the reason we are a little late with the post?

Well, Saturday Adam had a BBQ and another private BBQ on Sunday. Now, we are not sure why Adam has a tea towel wrapped around his head, but he says it was to keep the sweat out of his eyes as “he was the only one working, AGAIN”.

The food was great, Adam’s BBQ’ed Steak and Cheese sandwiches are to die for!

The company was great and good time was had by all, thanks to everybody who could make it. There wasn’t much wine left or beers to come to that. Still trying to think of that excuse for the late blog post! 😉

Thanks Adam, when is the next one?

Our Best Wishes and a “get well soon” to John who is in recovery at the moment.

In A Galaxie Far Far Away

Well it’s not so far away as you think, it’s Mustang Maniac headquarters actually. Adam has increased his stock levels again, not just in the WebShop we are talking about his expanding fleet of classic cars. Adam owns a fair number of Mustangs, Shelbys, Falcons, Fairlane and now a Galaxie 500!

This new addition is pretty much as it was on the day it was built, apart from the wheels and few under hood tweaks we come to expect these days.

Until you sit inside one of these beasts it’s hard to imagine just how big the car actually is! This is a change from the usual Ford builds as the Galaxie had a full chassis and a body shell that sat on top of it. So under body work can be quite easy to sort out, providing you have the equipment to take the body off. When Adam was asked what are you going to do with it? “I’m not sure yet, but I’m looking forward to doing what ever it is.” The car drives nice and is solid, the engine is fine, but has a misfire when cold, nothing we can’t handle of course. For now this huge car is taking up plenty of space in the shed.

A customer who saw the size of the trunk said, “You could rent that out as a mobile home, or divide it into two and rent out a couple of Semis.”

The interior is fantastic place to be, with a full bench seat that feel like an old friend arm-chair.

The dash has a light found on some of the Ford models, a “Cold light” to the right of the clock. This was to warn you the engine was (obviously) cold and not up to full operating temperature. Until then they can be a little “grumpy” as they are sometimes referred too. To be honest that goes for most cars.

And the copious spaced engine bay.

A little history of the Galaxie 500 1965 – 1968:

The 1965 Galaxie was an all-new design, featuring vertically stacked dual headlights. The cars were taller and bulkier than the previous year’s. The new top-of-the-line designation was the Galaxie 500 LTD. Engine choices were the same as 1964, except for an all-new 240 cu in (3.9 L) six-cylinder engine replacing the 1950s-era 223 “Mileage-Maker” six and the 352 was now equipped with dual exhausts and a four-barrel carburetor.

Suspension on the 1965 models was redesigned. Replacing the former leaf-spring rear suspension was a new three-link system, with coil springs. Interiors featured a new instrument panel and two-way key system were introduced. The introduction of two keys was for valet parking, in that the rounded head key would only open the trunk or locked glove compartment, while the squared head key would unlock the doors and the ignition.

A new model was introduced for 1966; the Galaxie 500 7 Litre, fitted with a new engine, the 345 hp 428 cu in (7.0 L) Thunderbird V8. This engine was also available on the Ford Thunderbird. The police versions received a 360 hp version of the 428 known as the ‘Police Interceptor’ as police cars. The 1966 body style was introduced in Brazil as a 1967 model; it had the same external dimensions throughout its lifetime until Brazilian production ended in 1983. Safety regulations for 1966 required seat belts front and rear on all new cars sold domestically. The Galaxie 500 would be the #3-selling convertible in the U.S. in 1966, with 27,454 sold; it was beaten by the Mustang (at 72,119, by more than 2:1) and by the Impala at 38,000. A parking brake light on the dashboard and an AM/FM radio was optional. The 1966 LTD dropped the Galaxie name.

For 1967, the 7 Litre model no longer carried the Galaxie name; it was to be the last year of it being separately identified. That identification was mainly trim such as horn ring and dashboard markings as well as the “Q” in the Vehicle Identification Number. The 7 Litre for 1967 was a trim and performance option on the Ford XL, which was now a separate model as well. Little else changed, except for trim and the styling; the same engines were available, from the 240 cu. inch six-cylinder to the 428 cu. inch V8. Modifications to the styling included adding a major bend in the center of the grille and making the model less “boxy” than the 1966 model. An 8-track tape cartridge player became an option with the back-up lights being standard.

For 1967 all Fords featured a large, padded hub in the center of the plastic steering wheel, along with an energy-absorbing steering column (introduced late into the 1967 model year), padded interior surfaces, recessed controls on the instrument panel, and front outboard shoulder belt anchors. Another safety related change was the introduction of the dual brake master cylinder used on all subsequent Galaxies (and other Ford models in fact).

The 1968 model had a new grille with headlights arranged horizontally, although the body was essentially the same car from the windshield back. The ‘long hood, short deck’ style with a more upright roofline and a notchback rear was followed too, as was the new trend for concealed headlights on the XL and LTD. One other change for 1968 was that the base V8 engine increased from 289 to 302 cu in (4.9 L). Standard equipment included courtesy lights, a cigarette lighter, a suspended gas pedal, and padded front seat backs. The 1968 models featured additional safety features, including side marker lights and shoulder belts on cars built after December 1, 1967. The 1967 model’s large steering wheel hub was replaced by a soft “bar” spoke that ran though the diameter of the wheel (and like the 1967 style, was used throughout the Ford Motor Company line).

Did you know?

The notorious gangster brothers Ronnie & Reggie Kray from the East End of London during the 60’s, they also used to own a gold coloured 1964 Galaxie 500 as one of their “firm” cars. Oh, when we say “gangsters” we mean genuine gangsters, not boys wearing hoodies with their jeans hanging half way round their thighs, struggling to verbally communicate the use of the English language while “giving it the large” trying to be, what they never will be. (rant over).

Customers Cars:

A returning visit from a good customer of ours and has won many trophies it her time. She is here for a general service and once over to make sure all is OK, especially on such a rare and genuine car.

Other News:

Not only was Adam buying a Galaxie, he bought (another) tool box. Why? It’s fairly obvious why we think.

It’s not new, but it’s in great condition as well as a limited edition of 300 signed by the man himself, Carroll Shelby!

Office:

This photo here shows that on Thursday we hit a new record!

Yes you really did read that correctly – 400 calls to the office at the time the picture was taken late Thursday afternoon this week. We do admit this is more exceptional than the rule to be fair, so taking that into account we done some maths for you.

400 calls over an 8 hour day that’s 50 calls and hour, almost 1 call a minute. If you take it that most calls last 3 – 4 minutes if your lucky, that would mean we need 3 people in the office just to answer the phones on that day. We wouldn’t mind – but most of the calls recently have been trying to sell us something or, “I bought this from [somewhere else] and I can’t get it to fit – how do I do I fit it?” Now we try to help our genuine customers where we can, but we can’t think of any other service that will support other products for free, especially if they are not purchased from that vendor. The sad thing is a lot of these calls are from people we have never dealt with before and trying to get free support from us.

There is now a new process in the office due to the success of the WebShop business. The orders are processed and packaged in the morning ready for the couriers to pick up the packages just after lunch each day. It’s not until after two in the afternoon that the phones get attended to. In theory there shouldn’t be any calls regarding the stock levels as we keep saying; the WebShop is accurate for stock levels, there is no need to call and check with us, honestly. If it’s a special order we will certainly deal with that for you, again by email is your best bet.

The trouble is that if Adam is answering the phones – there is one person less doing the work on the cars. However, Adam has his phone connected to the network and pics up his emails throughout the day and will respond to you.

We are in the process of holding even more stock now and had to create another storage space, we will bring you photo’s of that next week along with the new large item dispatch area. We have some new wheels in stock and we shall be putting them on the blog next week too.

Take To The Floor

This week has been busy for the office with the phone ringing constantly, unfortunately most of the esquires again are around our stock levels. For the people who already know how Mustang Maniac Webshop works as an online part supplier, we can only apologise to bring this up again. We can only keep reiterating that if our WebShop says it’s “Currently in stock” then it certainly in stock there is no need to confirm by calling us. We completed a stock check only a month or so ago and we are fully itemised for accurate stock levels. Our invoice system will update the stock levels are updated instantly as we pick the parts from the shelves. So if the last item is picked before you order the part the it will show as ‘Currently out of stock’ then that item has been sold. Just refresh your browser to double-check before ordering. We hope that can allay your fears so your don’t need to call us and check.

Customers Cars:

Back to the cars more in particular the “BRC” (Blue Race Car). The car has now had the floor pan replaced, which is a critical part of the car for structure and how the car will eventually go back together again.

The floor pan was removed and there was a sigh of relief as the main chassis parts were in much better shape than we expected. This will save considerable time to refit the floor pan. The down side is some of the strengthening box sections were rotten and needed to be fabricated back into place. The side sills were in pretty good condition but only needed a little patch here and there certainly nothing much to worry about.

While the floor pan is out the main job is to protect the metal on the chassis, so the red oxide is out and all internal parts are given a good coat for protection.

The floor pan itself was the full pan and not the sections in this rebuild case, that means less welds and more cleaner metal all round.

The floor was then treated to yet more red oxide for internal protection.

With the pan allowed to dry and cure the seat bases were fitted into place.

With the major panel replaced and the floor coated that’s the main work completed for the middle section regarding the panels of course.

The rear section is the target for the next phase, we suspect there will be a fair amount of work to be done there as well.

Other Mustang News

Ford has introduced the retro-inspired ‘Pony Package’ for the 2018 Mustang EcoBoost.

Designed to give a nod to the nameplate heritage with its grille-mounted pony-in-corral badge design, the Pony Package also includes 19-inch polished aluminium wheels, bright belt line and window trim for the fastback model, premium carpeted floor mats with Ebony embroidered pony logo, side stripes on lower body sides, and tri-bar pony badge on rear deck lid appliqué.

The front badge is like the iconic Mustang logo from 50 years ago, surrounded in a chrome corral. The badge design first appeared in the mid-1960s and has appeared in various forms since, last used as part of an anniversary package for 2015.

The 2018 Ford Mustang heads to dealerships this October. Expect pricing for the Pony Package to be announced closer to the sports car’s launch later this year. Mustang Maniac are quite pleased to see the Corral back on the cars again. We have added little article which is on many websites so we thought we could also make it easier to be found here, or see the Articles Menu above.

From Dearborn, Michigan:

Part 1 – Ford becomes the official sponsor of Woodward Cruise

Ford is building on its rich history of iconic cars and community building as presenting sponsor of the 2017 Woodward Dream Cruise, America’s largest annual celebration of automotive history and culture.

This year’s Woodward Dream Cruise takes place Aug. 19 and is expected to attract more than 1.2 million people and 40,000 cars.

“Dream Cruise is all about the sheer joy and freedom of the automobile, and Ford has always celebrated car culture,” said Mark LaNeve, Ford Vice President, U.S. Marketing Sales and Service. “From Fiesta to GT, we’re obsessed with making driving fun and we’re committed to celebrating that passion with enthusiasts of all ages in the birthplace of motoring.”

In addition to backing the Dream Cruise, Ford is also bringing back Mustang Alley for its 19th year. This year’s Mustang Alley will be the largest ever, featuring even more examples of the iconic muscle car, including the new 2018 Mustang, which hits dealer showrooms later this year. All Mustang owners are welcome to take part in this celebration by registering for Mustang Alley here.

Ford Mustang has long held a special place in the history of American cars and the Woodward Dream Cruise. In 1995, the Dream Cruise’s inaugural year, the top-performing Ford Mustang SVT Cobra R was noteworthy for its 300 horsepower 5.8-liter V8. Today, a 2017 Ford Performance Mustang Shelby® GT350R features 526 horsepower and a 5.2-liter flat plane crank V8 that is both the most power-dense and the most powerful naturally aspirated road-going engine in Ford history.

In addition to the fun-to-drive Ford Mustang GT350 and GT350R, Ford Performance also offers a wide lineup of vehicles to meet almost any budget or terrain, including Fiesta ST, Focus ST, F-150 Raptor and the Ford GT supercar with a top speed of 216 mph – the highest ever for any Ford production vehicle.

The fun of driving can be even more thrilling for first-time drivers. To help newly licensed drivers master their vehicles, Ford is bringing its award-winning Driving Skills For Life program to the Woodward Dream Cruise for the first time. Young enthusiasts and new drivers will get the opportunity to learn safe driving techniques with the help of a new virtual reality app with Ford Driving Skills for Life. The educational experience is being hosted by Ford Motor Company Fund, the philanthropic arm of Ford Motor Company.

“We are elated to have Ford Motor Company’s commitment to the Woodward Dream Cruise, and we look forward to working together on this annual tradition that puts our region in the national and international spotlight,” said Tony Michaels, executive director, Woodward Dream Cruise. “Ford consistently strives to make the Detroit region stronger, and we are incredibly grateful for their partnership.”

From Dearborn, Michigan:

Part 2. – More rubber meets the road later this year when Ford expands the availability of electronic line-lock on 2018 Mustang. The track-exclusive feature – previously available only on V8-powered Mustang GT – will be standard on all pony cars, including those equipped with 2.3-liter EcoBoost® engines.

The feature is available with either the 10-speed SelectShift® automatic or six-speed manual transmission.

On models equipped with an available 12-inch, all-digital instrument display, drivers will see an industry-first, video-game-like animation of a spinning alloy wheel kicking up a cloud of smoke to indicate when the electronic line-lock feature is activated.

“Burnouts just never get old, no matter how old you are and how many times you’ve done them,” said Vaughn Gittin Jr., Formula Drift Champion. “Who would have thought that we would see an EcoBoost Mustang producing 15 seconds of fury like this? You’ve got to love these rad things Ford is doing.”

To introduce the new updates to the world, Vaughn randomly recruited pedestrians, (you really to have to watch the video to see the looks on their faces), in Southern California to join him at Irwindale Speedway, where he put them behind the wheel of a new Mustang to lay rubber.

Electronic line-lock is traditionally used by drag racers ahead of the starting line to heat up the tire rubber for improved traction when the start light goes green. The feature leverages state-of-the-art software technology that also allows amateur race car drivers, particularly those competing in bracket racing, to achieve more consistent performance times.

Using steering wheel-mounted thumb switches, a driver toggles through a menu on the instrument cluster to activate electronic line-lock. Once engaged, the system builds pressure on the front brake calipers. Another button press holds the pressure for up to 15 seconds, allowing the driver to hit the throttle and spin the rear wheels while the car stays in place.

“We introduced line-lock on EcoBoost Mustangs because we didn’t want those customers to miss out,” said Mark Schaller, Ford Mustang marketing manager. “The number of people choosing EcoBoost power continues to grow globally, and with the increased torque and new features coming on the new Mustang, customers will not be disappointed.”

Electronic line-lock is one of many changes fans will see when the newest version of the iconic pony car races into showrooms later this year, offering:

  • A sleeker design featuring a more athletic stance, with new front and rear end for a leaner, meaner look.
  • More advanced technology, including the available 12-inch, all-digital instrument cluster that can be customised, MyMode with memory function that remembers driving preferences, and new driver-assist features such as Pre-Collision Assist with Pedestrian Detection for increased confidence behind the wheel.
  • Improved performance with powerful engine upgrades, plus an all-new available 10-speed automatic transmission for quicker shift times and improved fuel economy, as well as available MagneRide suspension for optimum handling, and available active valve performance exhaust for Mustang GT for more control.

We are pleased to see the new functions – only to be used responsibly of course. However, if you have enough power and know what you are doing, you don’t need line lock!  😉

Duxford Car Show 2017

Last week we were at a car show on the Sunday at the Imperial War Museum Duxford which didn’t get of to the best of starts should we say, but will explain why a little later. For the Park & Pic section, we have reduced the numbers down to a remaining few now, so please send us some more and we will post them right here for you.

Park & Pic

This weeks park and pic is owned by Rob who has taken 4 years of dedication to restore his 1967 Coupe. Rob has only bought the car down to us for a the finishing touches to sort out some running issues with an engine tune up, service, wheel alignment and to check the brakes and adjust them as required. A final once over for him and road test to make sure all is as it should be. A good job with his build and we hope he has many years of enjoyment with her.

The Duxford Car Show 2017:

The opening time for the show is 10am most people get there around 9am to avoid the inevitable traffic queue there is every year. The entrance that is used is one of the smaller entrances and a couple of booths to take the entrance money. At 8:15am the reserve car park was full and only then did the booth operators turn up to take the money. The entrance fee was £12.60 which is ridiculous as that means virtually every car had to stop, wait for change and proceed through. It would have been better to charge £12 or £13 to keep the traffic moving. There we a few angry people there not wishing to wait. In fact some of the owners had been waiting 2 1/2 hours by the time they managed to get in. There was an outside the show area impromptu meet up and people were looking at the cars in the queues. People were getting out of their cars to argue with the officials that were letting in cars directly from the main road, before the cars that were waiting in rows. It got quite heated with organisers threatening to remove people. One guy said “how are gonna do that when we are wedged in the middle of this field for hours?” Needless to say the woman in charge was lost for words with a very valid point. There was even a bout of car moving to allow other cars to turn around and go back home refusing to wait to get into the show for hours on end.

Once inside there was lots of cars, but not the same quality as previous years in our opinion. We made our way round to the Mustang designated area which was the same as last years, next to the American Hanger. There was lots of Mustangs to look at with plenty of new(er) models, not quite so many older models. One of our cars there was our genuine Shelby Hertz, we lost count of the number of times we asked if it was an original.

Some other stands included the Corvette guys;

Some Japanese & German (rather a lot of Mercedes) representations;

There was the UK guys;

There was an area where non club members were parked, everything from exotic Italians to random Mini based military vehicle.

The day was overcast with the odd outbreak of sunshine, but it was chilly with the wind across the open fields. We decided to leave early as did a number of other cars. Seriously though Duxford, if you want this show to be a continued success you really do need to sort out the logistics!

Customers Cars: 

We have Chris’ coupe that has taken on a whole new look with the red oxide paint.

WebShop:

Adam has found in his boxes of goodies this rather rare and original option part; a cruise control. It has all the parts and the paper work for fitting too. At this moment it’s not for sale, but if you wave a nice amount of cash under Adam’s nose, as he would say – “It could be yours!”

We are expecting a couple of cars back from paint soon and we will have some pics of those for you soon. Remember to send us your ride pics and we will post them for you. 🙂

Restocking Of New & Old Items

A very busy week with work resumed on lots of projects and a little something that we don’t normally do. We have some very important news regarding our WebShop, lots more new stock with bling for an EcoBoost Mustang requested by popular demand. But we start with the Park & Pic of our first Non Mustang!

Park & Pic

This is particular car is owned by a very good customer of ours who also owns a Mustang fastback that we look after for him on a regular basis. As a favour we will service other American Classics cars on the condition that there is no rush for us to complete the work, and you are a good customer. It probably doesn’t need to be said that we have to order the parts in for that particular car. This is a great looking 1963 Corvette Sting Ray sitting outside our offices in a sunset.

The car a had a blowing exhaust manifold, and the brakes were pulling noticeably to one side. We had her in up on the ramps to see what was going on, we replaced the manifold gaskets and replaced the front wheel cylinders as one was leaking. The brakes were adjusted all round and the mandatory brake bleed.

Then it was time for a road test, this is a sweet car and sounds as good as she looks. A real pleasure to have her in for some work.

Competition Prize Winner. 

A few weeks ago we had a colouring in competition and we announced the winner as Aaron Botevyle, aged 10. Well we sent the prize to him and here is the young gentleman himself with the “Game” vouchers and some goodies for Easter too. Again well done Aaron.

Ecoboost Bling Parts:

We have had a few requests to get some “bling” parts for the 2015 on Ecoboost Mustangs. We have listened to you and we can announce we have some nice under hood bling for you. We have taken a few before and after shots along with the part number for ordering online from our WebShop.

Coolant Cap:

Washer Cap

Master Brake Fluid Cap:

Oil Filler Cap

Oil Dipstick Cover and Fuel Filler Cap:

Fuse Box Cover:

The finished blinged up result:

An Important WebShop Announcement:

We are pleased to say that we are now at the point where the Mustang Maniac WebShop is now a self-supporting 24/7, 365 days a year service. This is the intention of Mustang Maniac retail strategy going forward to be a predominately online retail supplier. Adam and his team just don’t have the time to take orders over the phone anymore as they work in yard on the cars – their first passions. There has been a minority of customers who have been complaining about the price of our postage. We have mentioned before that we courier our products out to you and the minimum our couriers charge us is £8 + vat at 20%, that’s the £9.60 amount we pass on to you. So if you order a single cigarette lighter, or order more items that can fit in that particular parcel then it will be £9.60 regardless of the number of items in it. We of course still offer a collection service if the cost of postage is too much and we will be pleased to see you, or you can arrange your own collection service as long as you email us first on adam@mustangmaniac.co.uk to let us know when this will be so it can be prepared ready. In the past we have had to make trips to the post office two or three times as day, we get charged for the recorded delivery, it uses our fuel and our time to get there and back which worked out more expensive to us as business. The couriers we use will give you next day delivery (were possible), if ordered with us before 11.30 am, we think that is good service. Unfortunately the “Enos Post” option has been discontinued due to the occasional lost items and inconsistent delivery times which was unacceptable to our high levels of customer service satisfaction.

As we are now moving to the online trading now we have produced a “user guide” for the WebShop which will be soon uploaded to the WebShop site as follows:

“Here at Mustang maniac we are committed to the right parts for the right cars/people. To ensure our high level of service continues we need your help.

Our telephone lines have been ringing of the hook with questions, which at times, has prevented us from shipping orders and stocking the shelves with exciting new lines. Most of these could arguably have be solved online, so, how can you help us, or, more importantly, help us to help you?

Our most common questions are around stock levels, part fitment (if this is the correct part for the car) and overseas shipping costs.

The first is easy to solve:

If a part is stated as ‘Currently in stock’ in green, rest assured that part is on our shelves and ready to ship.

When looking online, if a part is marked as ‘Currently out of stock’ this means it’s either on it’s way from the states to be replenished, or, your order will prompt us ordering more from our suppliers and we will give you an arrival estimate once the order is placed.

The third stock level you may see is ‘Special Order Item’. This is reserved for more specialist items and as a result, we order these in only when requested, so, your online order will kick-start this process, and we will again give you an estimated time of arrival once your order is placed.

Overseas orders are equally as simple, in that we ask you to go through the standard ordering process, if needs be using our address/postcode to complete the order, then, once we have picked, packed and most importantly weighed your complete order, we will contact you with a balance price for the shipping. Don’t panic, until your order has left our building, you can always cancel it with no charge, so don’t fret over not knowing the postage price first.

You are also welcome to arrange your own courier, though we ask you send an email requesting this as soon as your order is placed: adam@mustangmaniac.co.uk with the subject: Request to Collect.

Lastly, part fitment. This is always a tricky one, as over the phone technical support can be challenging at the best of times. As a result, we ask you to trust our model year/descriptions online, but, that if you do still have questions, that they be emailed to: adam@mustangmaniac.co.uk containing as much information as you can, and where possible photos (a picture does tell a 1000 words) so we can best advice the part you need. This communication will be in the form of part numbers, which you can use to search our online store, and complete your order online.

Having a web shop means we are ‘open’ 24hours a day, 7days a week, 365days a year, saying this, our shipping is Mon-Fri, with orders completed before 11:30am being sent out ‘Same Day’, not bad for a ‘small parts distributor’ from the UK.

Using email is the best method for general contact too, allowing us to give you a thorough answer to your question and even provide links for what you’re looking for online. This also includes the progress of your order, online order returns and service/restoration requests.

Mustang Maniac isn’t some huge corporation interested in only taking your money, we are a family run business who care about you and your Mustang. We hope our reputation of stocking only the finest Mustang parts and Accessories precedes us, so, your feedback is always gratefully received. Find us on FaceBook and keep up to date with our weekly Blog.”

 

On the WebShop we define our “Terms & Conditions” for returns as the following;

RETURNS

Returns to Mustang Maniac must be made within 30 days of receiving it. Therefore, always inspect your order immediately upon receipt to make sure it is correct and undamaged. After 30 days we cannot accept returns for any reason including errors and defects. To return anything within the 30-day limit, the following procedure must be followed:

  1. Contact our Customer Service department by Phone or Email and obtain a Return Authorisation (RA) Number. This number must appear on the front of the package you are returning.
  2. Include the following with your return: (a) a copy of your original invoice and (b) a note stating why you are returning the item and whether you want a refund, replacement part or credit on account.
  3. Insure the return package and pay the shipping charges. We are NOT responsible for any lost or damaged merchandise returned to us. All returns are accepted subject to inspection by Mustang Maniac. WE DO NOT ACCEPT RETURNED PARTS WHICH HAVE BEEN USED, MODIFIED, DAMAGED, OR PAINTED.
  4. Mustang Maniac is not responsible for any installation charges. If Mustang Maniac is at fault, we will promptly refund your return delivery charges. Mustang Maniac is NOT responsible for air-freight charges or boxing/packing services.

We mention this now because recently we have had some returned orders from a few random customers who have returned their items just under a year ago, with no packaging and the odd damaged item. It doesn’t take much to work out that we can’t resell those items again. Adam still refunded these items as a good will gesture, but in the future there will be a discretionary decision by Adam if we will refund these items in the future which could also be subject to a 20% restocking fee if he agrees to it.. This does not affect your statuary rights, this is for such items that were purchased, but just no longer wanted. If you are outside the returns policy guidelines please drop Adam an email and he will respond to your on individual basis. A recent example of this was that a full exhaust system was purchased and later given to a third party garage for them to fit the full exhaust system. They told our customer that it didn’t fit and he should return it for that reason. The exhaust was returned and in no fit state to resell again. So we decided to wait until one of our own cars needed an exhaust and fit it. Needless to say, for us the exhaust was a straight forward fit with no problems, apart from undoing the damage that the third party garage had caused to the exhaust mounts trying to fit it. Any company can’t sustain hundreds of pounds worth of refunds to be returned damaged and have to potentially scrap those parts. We were in fortunate situation to be able to repair and re-use those parts.

For the full “Terms and Conditions” click here.

For the User Guide click here, or see the menu above “WebShop Online Ordering” for all the links.

Customers Cars:

Next week we will have some pictures for you of the “Onion” Mustang! No we haven’t forgotten about her at all, but here is a sneak peek, shh don’t tell Yogi we snapped a picture of his work in progress!

Have a great Easter from all of us at Mustang Maniac.

Clamping Down

It seems as though last week’s Park & Pic was liked and we have a few pics ready lined up now. Thanks to Ian Coxshall for being the first this week to send us a pic of his car in our yard. The pic wasn’t taken at the front of the offices, but we love what he had done here. This was taken just after the restoration and almost ready to hit the road in 2011. So keep sending us your pics of your pride and joy at Mustang Maniac and you could take the lead pic too on our blog post. The page has been updated with Ian’s pic as well on the new page “Park & Pic” or click here for the link.

Ian Coxshall ’66 Fastback

iancox1

Customer Cars:

Gulf Stream Aqua’ 65 Coupe

The car has moved from the temporary body shop to the paint shop now and is looking ready for some paint.

We don’t know about you post, but we think a car sitting in primer is a pretty awesome sight:

Hopefully the next few pics will see the car in colour, then it will be putting her back together again.

WebShop News:

We have been asked if we can get a supply of some branded “FoMoCo” hose clamps. So we set about getting some in for our customers who want that little bit more originality. We are pleased to say that the wait is now over, we have three different sizes of these premium quality Stainless Steel clamps in stock. They can be found by searching for FoMoCo on the WebShop and found under “Engine”, or click here for the quick link, or copy and paste the link here: https://mustangmaniac.co.uk/parts/engine/38 to your browser. We have been using them by request already and the quality is very good.

fomoclamp1

If there is anything in stock that would benefit all our customers with things like this, then let us know your requests and we could look into it, who knows we may well start stocking the items. We are the only company who genuinely listens to our customers requirements and stock what we can or at least order in as special item for you.

Mustang Maniac Forum

A few have noticed that the old forum has been updated to run on Facebook now. The principles are exactly the same, it’s a chat room and chance to ask some questions of the many experts that have been there, done it or are doing it to their own Mustangs. Click the link on the menus or click here to go straight there. Request to join and that’s it, no passwords, no waiting for responses, it’s just Facebook for Mustangs.