We have an emergency update for our customers, from Royal Mail – NOT US!
Their email states that due to the hot weather the collection scheduled at 4pm today will not take place due to the hot weather. To put this into perspective; the post office is only six miles away and they arrive at our offices (more often than not late) in an their air conditioned van. We PAY a lot of money per year in an upfront charge for them to turn up and collect from us each day. The best of it is that we will not get any compensation for today or at the end of the year – NOTHING.
All we can say is that we are very sorry there may be some delays for your orders due to Royal Fail, sorry (not) Royal Mail. If you have any grievances please feel free to give them some hot air too, not that it will do you any good. Information for complaints from their website click here for the link.
Royal Mail Customer Services
To make a complaint call us on 03457 740740
Congratulations Royal Fail, we will now have to deal with angry customers because you are hot. We will obviously have the packages ready for their next collection will be ‘who knows when’.